Question 1

What is Vela by Lucent AI?

Accepted Answer

Vela by Lucent AI is an autonomous, enterprise-grade B2B AI voice sales agent that replaces manual outbound call center seats. Vela dials qualified contact lists, engages prospects in real-time conversational phone calls with sub-450ms latency, answers objections naturally, and automatically schedules meetings on your team's calendar.

Question 2

How does Vela handle interruptions and live sales objections?

Accepted Answer

Vela features instant interruption handling (barge-in capability). When a prospect speaks mid-sentence, Vela immediately ceases speech, listens actively to the objection, and delivers concise, human-grade conversational responses tailored to your custom value proposition.

Question 3

How do I upload leads and launch an outbound campaign?

Accepted Answer

Simply log into your verified Client Portal at velabylucentai.in/login, upload your contact CSV list with names, company names, and phone numbers, and configure your target calling window. Vela's autonomous engine will distribute dials across your dedicated concurrent lines.

Question 4

How does Vela compare in pricing to human SDRs and call centers?

Accepted Answer

Vela is guaranteed to be 10% lower cost than manual BPO call centers and competing legacy dialers, starting at just /mo for dedicated concurrent telephony lines and pay-as-you-go minute packages.

Question 5

How does Vela ensure data security and compliance?

Accepted Answer

Every organization on Vela operates in an isolated cryptographic data silo backed by Supabase PostgreSQL and TLS 1.3 encryption. Your contact lists, call transcripts, and customer records are strictly protected with role-based JWT authentication.

Question 6

Who founded Vela by Lucent AI and how do I schedule a demo?

Accepted Answer

Vela was founded by Abhishek Das, CEO of Lucent AI. You can schedule a 30-minute architecture strategy session directly at velabylucentai.in/#scheduler-section to configure your custom voice persona and provision telephony lines.